Greg Hamilton is the law enforcement and customer relations expert on the CIVICTEC executive team. He serves as a customer advocate, partnering with business leaders across a variety of sectors to transform the customer experience and ensure that customers are at the center of every business decision. With over 30 years of leadership in law enforcement, Hamilton has successfully elevated government agencies to the next level through his diplomacy, innovative spirit and commitment to serve.
In 2018, Hamilton was appointed by Texas Governor Greg Abbott to the Texas Family and Protective Ser- vices (DFPS) Council which assists the DFPS Commissioner in developing rules and policies for the depart- ment.
From 2005 – 2016, Hamilton served as Sheriff of Travis County in Austin, TX. Through his leadership and guid- ance, the Travis County Sheriff’s Office built strong partnerships with the community to prevent crime and to ensure public safety.
Prior to serving as Sheriff, Hamilton was appointed Chief of Enforcement at the Texas Alcoholic Beverage Commission (TABC). While serving at TABC he was elected to serve as President of the National Liquor Law Enforcement Association (NLLEA). Under his leadership, TABC received the coveted NLLEA’s “Agency of the Year” two years in a row and several of his initiatives were selected as the “Most Innovative Programs.”
Hamilton earned a bachelor’s degree in Criminal Justice from Southwest Texas State University. He is a grad- uate of the Dale Carnegie Management Course, the Governor’s Center for Management Development, Senior Management Development Program, Lyndon B. Johnson School of Public Affairs Governor’s Execu- tive Development Program, the National Sheriff’s Institute, Texas FBI NAA Command College, FBI-National Executive Institute and the Law Enforcement Executive Seminar.